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Your Onboarding Support Team
At ALU and ALCHE, we see onboarding as more than just a once-off induction event but a meaningful connection. That first conversation during your Intro Call was not just part of the hiring process; it marked the beginning of your journey with us.
We want you to feel informed, welcomed, and aligned with our mission from our first interaction, day one and beyond. Your Intro Call with the Hiring Team and People Experience offered a glimpse into what matters most to us: our values, our culture, and the impact we are here to make.
As you prepare to join, we would love to introduce you to some of the people who will support you every step of the way. From now through your first day (and well beyond), they help ensure your ALU experience is smooth, engaging, and meaningful.
Arnold
Golda
Alliance
You likely met Seygua, Alliance, and Arnold during your hiring journey. They are the team that gave you your first warm welcome to ALU, introducing you to our mission, values, and what makes us different. They set the tone for what it means to be part of ALU. If you ever find yourself reflecting on why you chose ALU, it started with them.
Gifty
Your Offer-to-Day-One Guide
Peopleops@alueducation.com
People Operations Team
Once you’ve signed your offer letter, Gifty steps in to support you right up until your first day. From documentation and onboarding logistics to answering any questions about your next steps, Gifty is your go-to person to ensure everything runs smoothly before you officially start.
Celia
Your Relocation Guide
Peopleops@alueducation.com
People Operations Team
Celia is part of the Relocation Support Team. From booking your flights and supporting with accomodation, transport, and the immigration process in Rwanda. She will be your go to person for all things relocation
Golda
Staff Ambassador & Your First Connection
pxd@alueducation.com
People Experience Team
You likely met Golda during your hiring process with the hiring team .
You will meet Golda again at Culture Onboarding. She helps you understand what it truly means to be part of the ALU community.
Gamu
Culture & Experience Partner
px@alueducation.com
People Experience Team
As your start date approaches, Gamu will take you through a Culture Call—an insider’s guide to life at ALU. This is where you will get a deeper sense of what it is like to work here, what to expect from our community, and how we live our values every day. From Day 1 onward, she will be your touchpoint for all things culture and people experience.
Other key Contacts
Student Ambassadors
For staff members based whose work location is based on campus. Our Student Ambassadors will be there to welcome you in person and give you a guided tour. They’ll help you get familiar with key spaces, show you where things happen, and offer tips for navigating life on campus. They’re full of energy, insights, and always ready to help you feel at home.
Line Manager
Role expectations, projects, and team updates
IT Support / Helpdesk - ALU support
Tech setup, email access, and troubleshooting
Facilities/Admin Team - ALU Support
Office logistics, access cards, supplies
Finance Team - Rydoo Team (Staff Reimbursements / Cash Advance)
Cnyio@alueducation.com
Stipends, reimbursements, and finance queries
To dive into your onboarding experience please click Here .